Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Return & refund policy
We want you to receive your order as quickly as possible
Orders can be cancelled before items are shipped out from our office or from one of our distribution centers. In this situation, a full refund will be provided.
If an order fails to arrive in the mail past the 6 week suggested waiting period, please be in touch with us. If we are unable to track the shipment, the customer will either be resent their order or provided with a refund.
Please note that Ascarit Ltd. is subjected to the Consumer protection law.
According to the law:
There are no returns or refunds on Food supplements.
Refunds will be given if:
You unpack your product and find it damaged, you can return the product to one of our stores within 48 hours of delivery.
For more information, please contact our calling customer service. Sunday – Thursday, 9am – 5pm, phone number: 03-9645010.